The City of Wollongong RSL sub-Branch has a long and proud history of supporting veterans and their families – throughout the Illawarra region. Our core support mission has not changed for more than 100 years, and it has continued to evolve to meet the needs of each generation of servicemen and women.
The wellbeing and welfare of RSL members and other veterans is our primary concern, and our Committee members are available at all times to respond to requests for assistance. The social activities we undertake also have the purpose of sustaining camaraderie and supporting our members’ wellbeing. However, our sub-Branch also has an important role in ensuring that commemorative events are held to honour the service of all Australian Defence Force personnel and our allies, both past and present – and particularly those who paid the supreme sacrifice.
Our sub-Branch is also the guardian of the ‘Spirit of Anzac’ in the Wollongong area, so we engage with the community to promote that spirit, to provide information on our activities, and to encourage membership of, and interaction with, our sub-Branch.
This website, and our social media platforms, are important new elements of our support and engagement functions. They enable the sub-branch’s Executive and Committee to communicate with our sub-Branch members and other veterans in an efficient and effective manner. They also provide the means for our members and other veterans to communicate directly with us via social media, to ensure we can respond to ideas and concerns as they arise.
Reservation: A reservation is only confirmed upon receipt of a deposit or payment in full. The deposit amount may vary based on the duration and type of bus required.
Cancellation: If the booking is cancelled less than 48 hours prior to the scheduled departure time, the customer will forfeit the deposit paid. If the cancellation is made more than 48 hours prior to the scheduled departure time, the deposit will be refunded minus a cancellation fee.
Payment: Payment can be made via credit card, bank transfer or cheque. Payment in full is required at least 48 hours prior to the scheduled departure time.
Changes: Any changes to the reservation must be made at least 48 hours prior to the scheduled departure time. Changes made after this time may incur additional charges.
RSL Sub-Branch Members: If the customer is a member of an RSL Sub-Branch, there will be no fee payable for hiring the bus. Proof of membership may be required to waive the fee.
Driver’s Hours: The driver’s hours are regulated by law and cannot be exceeded. The itinerary must be planned with these regulations in mind. Additional driver/s may be required for longer journeys, and this will be charged accordingly.
Responsibility: The customer is responsible for any damage to the vehicle caused by their negligence or the negligence of their guests. The customer is also responsible for the behaviour of their guests and will be liable for any damage caused by them.
Cleaning: The customer is responsible for the cleanliness of the vehicle at the end of the trip.
Additional cleaning charges may apply if the vehicle is returned in a dirty condition.
Smoking and Alcohol: Smoking and the consumption of alcohol are not permitted on the bus.
Limitations: The vehicle hired is subject to certain limitations regarding weight, height, and length. It is the customer’s responsibility to ensure that the vehicle is suitable for their requirements.
Insurance: The vehicle is covered by comprehensive insurance. However, personal belongings are not covered by the insurance policy.
Insurance Excess: The vehicle is covered by comprehensive insurance, which includes an excess fee in the event of an accident. If the driver is at fault in an accident, they will be responsible for paying the excess fee. The excess fee may vary depending on the circumstances of the accident. The customer may be required to pay an additional fee to cover any damages that exceed the insurance excess.
Termination of Hire: The sub-Branch reserves the right to terminate the hire if the customer or their guests behave in a manner that is deemed to be unacceptable or dangerous.
Force Majeure: The sub-Branch is not liable for any failure or delay in performing its obligations due to events beyond its control, including but not limited to acts of God, natural disasters, war, strikes, and government actions.
Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction where the company is located.
