Returned & Services League of Australia

City of Wollongong RSL Sub-Branch

Member Login

PRIVACY POLICY

WEBSITE PRIVACY POLICY

This web site is owned and operated by City of Wollongong RSL Sub‑Branch and will be referred to as “We”, “our” and “us” in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this web site (“the web site”), which is set out on this web site page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the web site.

We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the web site.

We recognise the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual (“personal information”). This Internet Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

Personal Information

  1. Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia. 

 

Use of Information

  1. Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.

 

Collecting information on Registered members

  1. As part of registering with us, we collect personal information about you in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us as detailed below.
  2. Registration
    Registration is completely optional. Registration may include submitting your name, email address, address, telephone numbers, option on receiving updates and promotional material and other information. You may access this information at any time by logging in and going to your account.

 

Credit Card Details

  1. Credit Card details are only stored for the processing of payment and will be deleted once payment is processed.

 

Disclosure

  1. Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
  2. We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.

 

Security

  1. We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
  2. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
  3. As part of our business operations your information is stored on servers located in Australia.
  4. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

 

Collecting Information from Users

  1. IP Addresses

Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.

  1. Cookies and Applets

We use cookies to provide you with a better experience. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single user access.
This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.

General Data Protection Regulation

  1. We ensure we manage any data we collect from you in accordance with the GDPR where applicable.

 

Access to Information

  1. We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you wish to obtain a copy of, modify, or delete any information held about you, you may contact us via email to WollongongSB@rslnsw.org.au to have this done.
  2. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

 

Problems or questions

  1. If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us, our contact details can be found via the Contact Us page on our Website.
  2. For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s web site; http://www.privacy.gov.au/.

This Privacy Policy has been specifically drafted for and provided to City of Wollongong RSL Sub‑Branch by LawLive Pty Ltd (www.lawlive.com.au).

TERMS AND CONDITIONS BUS HIRE
CITY OF WOLLONGONG RSL SUB-BRANCH
BUS RSL 030

Reservation: A reservation is only confirmed upon receipt of a deposit or payment in full. The deposit amount may vary based on the duration and type of bus required.

Cancellation: If the booking is cancelled less than 48 hours prior to the scheduled departure time, the customer will forfeit the deposit paid. If the cancellation is made more than 48 hours prior to the scheduled departure time, the deposit will be refunded minus a cancellation fee.

Payment: Payment can be made via credit card, bank transfer or cheque. Payment in full is required at least 48 hours prior to the scheduled departure time.

Changes: Any changes to the reservation must be made at least 48 hours prior to the scheduled departure time. Changes made after this time may incur additional charges.

RSL Sub-Branch Members: If the customer is a member of an RSL Sub-Branch, there will be no fee payable for hiring the bus. Proof of membership may be required to waive the fee.

Driver’s Hours: The driver’s hours are regulated by law and cannot be exceeded. The itinerary must be planned with these regulations in mind. Additional driver/s may be required for longer journeys, and this will be charged accordingly.

Responsibility: The customer is responsible for any damage to the vehicle caused by their negligence or the negligence of their guests. The customer is also responsible for the behaviour of their guests and will be liable for any damage caused by them.

Cleaning: The customer is responsible for the cleanliness of the vehicle at the end of the trip.

Additional cleaning charges may apply if the vehicle is returned in a dirty condition.

Smoking and Alcohol: Smoking and the consumption of alcohol are not permitted on the bus.

Limitations: The vehicle hired is subject to certain limitations regarding weight, height, and length. It is the customer’s responsibility to ensure that the vehicle is suitable for their requirements.

Insurance: The vehicle is covered by comprehensive insurance. However, personal belongings are not covered by the insurance policy.

Insurance Excess: The vehicle is covered by comprehensive insurance, which includes an excess fee in the event of an accident. If the driver is at fault in an accident, they will be responsible for paying the excess fee. The excess fee may vary depending on the circumstances of the accident. The customer may be required to pay an additional fee to cover any damages that exceed the insurance excess.

Termination of Hire: The sub-Branch reserves the right to terminate the hire if the customer or their guests behave in a manner that is deemed to be unacceptable or dangerous.

Force Majeure: The sub-Branch is not liable for any failure or delay in performing its obligations due to events beyond its control, including but not limited to acts of God, natural disasters, war, strikes, and government actions.

Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction where the company is located.